The ONE ATHLETE subscription
Adults
Children
ONE ATHLETE
A subscription to change your wetsuit every year and save between 30% and 50%.
Adults vs. Children
Choose your category.
Packages
Choose the combination offer that matches your practice.
Surf
Enjoy the combinations for 6 to 12 months.
Back
Return your worn suits to us using our reusable packaging and prepaid label.
Renewal
Get the latest wetsuits and enjoy the next swell. Free shipping.
YAMAMOTO NEOPRENE
ONE PLAYGROUND
The ONE ATHLETE subscription
- Economical with high-end neoprene suits.
- A premium service for passionate adult and child surfers.
- An eco-responsible approach to optimize the lifespan of surf suits according to needs.
It doesn't matter how worn your suit is.
We refurbish or recycle them through various partners in France.
We keep them out of landfills and thus reduce their environmental impact.
We want to develop a usage-based economy. A passionate surfer seeking performance will need a new wetsuit every year, just like a top-level athlete.
A surfer who doesn't have the opportunity to practice all year round and is just starting out doesn't necessarily need a new wetsuit but rather a refurbished one.
As a result, we optimize the lifespan of our products and their prices.
We refurbish and recycle wetsuits, regardless of the brand.
It's very simple, please follow these instructions:
- Use the reusable Hipli packaging you received with your wetsuit. If you have lost or returned it, please use suitable packaging for the safe transport of your wetsuit; a cardboard box is ideal.
- Affix the return label to your packaging. It was included in your package when you received your wetsuit. If you no longer have it, please contact us at the following email address: hello@onesurfingco.com
- Go to the Post Office to drop off your parcel.
- As soon as we receive your combination, your subscription will automatically end.
You are not required to return your "ONE" suit after 12 months. If everything is fine, continue to enjoy it.
When you decide to send it back to us, our team will analyze its wear and tear.
We refurbish them. We transform them into new products.
Eco-responsibility at ONE encompasses three main areas:
- The design : our surf suits are designed with Yamamoto #40 neoprene which is made from limestone to replace petrochemical elements.
- Pricing : offering quality at a fair price based on your practice and the product's lifespan.
- Recycling : giving neoprene wetsuits a second life through repair, making them available to surf schools and charities. We also work with various French partners to transform used neoprene into new products.
Subscription and payment
You will be billed on the 5th of each month for a minimum of 6 to 12 months, and up to 12-24 months if you keep the wetsuit. If you wish to cancel your subscription, simply return your worn wetsuit. To avoid being billed for the month you return your wetsuit, you must do so before the 5th.
If the monthly payment for your subscription is rejected, you will be informed immediately by our teams and a 2nd payment request will be submitted to your bank a few days later. You will also receive by email a link to update your payment method and regularize your situation.
In the case of 2 successive deadlines (2 months of subscription) rejected by your bank, ONE SURFING CO reserves the right to terminate your subscription contract and to invoice the various costs linked to these payment defaults.
You must return the combination(s) made available to you within 14 days following the termination of the contract.
In the event of non-return within these deadlines, you will be charged non-return fees, the amount of which is indicated in the document “ non-return fees ” below: ONE SURFING CO non-return fees.
Please note that any equipment not returned is considered stolen, which will result in the initiation of litigation and legal proceedings, the costs of which will be borne by the Customer.
Guarantees and after-sales service
With the ONE ATHLETE subscription, your wetsuits are guaranteed just like with a regular purchase:
- 1 year from the original purchase date on all seams.
- 1 year from the original purchase date on neoprene.
To do this, send us an email to hello@onesurfingco.com with photos so that our team can analyze the condition and get back to you regarding the repair.
For any questions, please feel free to email us at hello@onesurfingco.com or contact us through our social media channels. We respond 7 days a week.
Delivery & Return
As a ONE ATHLETE member, you have access to free delivery and returns. Focus on the surf forecast and we'll take care of the rest.
You will receive each of your orders in reusable packaging from the Hipli or Repack brand, in an effort to reduce your carbon footprint. This packaging will be used to return your wetsuit at the end of your subscription.
In mainland France, delivery times are between 2 and 5 working days via Colissimo.
In Europe, delivery times are between 5 and 10 days.
A tracking number will be sent to you by email.