Free standard delivery in FRANCE for purchases over €80.00.

As a general rule, we ship products the day after the order is placed.

For deliveries in France, the average delivery time is between 2 and 5 days.

For deliveries in Europe, the average delivery time is between 5 and 10 days.

To return a product, please follow the instructions below:

1. Send us an e-mail to the following address: [email protected] with the information indicated below. 

2. The package must be adequate or you can use the HIPLI package to protect the items during transport. Please note that we will refuse any item that is damaged, worn, or incomplete (labels and original packaging required).

3. Attach the return label to the package. This label was part of your order if you are in the ONE ATHLETE program. If necessary, please contact us at [email protected].

4. A confirmation e-mail will be sent to you once your parcel has been received by our team.

Return information to be sent to the following email address: [email protected]

NAME

First name

Postal address

Telephone number (in case we need to contact you for further information).

Order number (located on your order confirmation)

Reason(s) for return : 

Production defect: supporting photos.

Wrong size

Change of mind

Others to be specified. 

Description, if it is one or more defects, please indicate the places. If it is the wrong size, please indicate if you wish to exchange with the correct size. 

YES. Once your basket is complete, check in the checkout process if we deliver to your country. If your country does not appear in the list, please contact us by email: [email protected]

We'll find a solution together.

We work with Hipli and its reusable parcels to ship our products.

You can therefore use this parcel to return your used wetsuit to us. Please contact us by email : [email protected] to get the return address.

Otherwise, once you've received your "ONE" product, return the Hipli parcel directly to the address indicated above. Please note that the parcel must be empty. Click here for a video on Hipli folding.

A confirmation email will be sent to you with your order details and delivery tracking.

Please contact our customer service as soon as possible: [email protected].

If the order has not been dispatched, we will be able to cancel it, otherwise it will have to be returned.

Products are generally dispatched the day after the order is placed.

We use standard payment methods. If you encounter a problem during payment, please contact us at the following email address: [email protected].

or on our social networks @onesurfingco.

We chose the latest version of Yamamoto #40 neoprene, which perfectly meets our specifications for warmth and flexibility. These are the two main assets of a wetsuit to optimize its performance on the wave. It's a Japanese neoprene considered to be the best performing in the world. We want to accompany you through every surf session like a top athlete.

Finally, this neoprene is eco-designed from limestone to avoid all the petrochemical elements of conventional neoprene.

With top-of-the-range neoprene thanks to Japanese know-how, we've combined it with the best materials available to maximize your performance.

There's a super-stretch 4-way outer lining to optimize flexibility.

For the 4/3mm and 3/2mm, we've added an inner lining around the torso and back to maximize warmth. Putting it all the way down the legs takes away flexibility.

Last but not least, the seams are glued sewn with an inner tape all over the body for maximum waterproofing while retaining flex.

Discover our wetsuits.

If you're not sure about a size, please refer to the size guide on the product page, or send us an email at [email protected] and we'll help you make your choice.

It's very important to have a wetsuit that matches your measurements to optimize your performance in the water. If this is not the case, return the product to us for a refund or exchange. We will not accept damaged, worn, or incomplete items (labels and original packaging required).

Surfing is a sport practiced in extreme conditions. After each session, rinse your wetsuit in cold fresh water. Hang it up by the waist (not the collar) in a dry, shady place. Drying your wetsuit in the sun is faster, but will damage it.

Do not put in the washing machine or tumble dryer. Do not use a hair dryer or chemical products.

1 year from date of original purchase on all seams.

1 year from original purchase date on neoprene.

If you have any questions or require further information, please do not hesitate to contact us by email: [email protected] or on social networks @onesurfingco

We check every order before dispatch. However, human error does exist. If you find one or more defects, please contact us with photos at the following email address: [email protected].

1. A high-performance wetsuit.

2. An eco-responsible service to optimize the lifespan of your wetsuits according to your needs.

3. Unbeatable value for money.

Find out more here.

1. Choose your wetsuit.

2. You choose the subscription that best suits your practice.

3. You're going surfing.

4. You can return your used wetsuit to us after 12 months so that we can recycle it. Otherwise, continue to use them.

5. For more information, please click here.

You will be debited every 5th of the month for a minimum of 12 months, and up to 24 months if you keep the combination. If you wish to stop your subscription, simply return your used suit. If you do not wish to be debited for the month in which you return your combination, you must do so before the 5th.

If the monthly direct debit of your subscription is rejected, you will be informed immediately by our teams and a 2nd direct debit request will be submitted to your bank a few days later. You will also receive an e-mail with a link to update your payment method and regularize your situation.

In the event of 2 successive instalments (2 months' subscription) being rejected by your bank, ONE SURFING CO reserves the right to terminate your subscription contract and to charge the various fees associated with these non-payments.
You must return the wetsuit(s) made available to you within 14 days of termination of the contract.
If the wetsuit(s) are not returned within this period, you will be charged a non-return fee, the amount of which is indicated in the document "non-return fee" below: ONE SURFING CO non-return fee.

Please note that any equipment not returned is considered stolen, which will result in the initiation of legal proceedings, the costs of which will be borne by the customer.

At ONE, eco-responsibility encompasses three main areas:

1. The design: our wetsuits are made with Yamamoto #40 neoprene, which is manufactured from limestone to replace petrochemical elements.
2. Pricing: offering quality at a fair price according to your needs and the product's lifespan.
3. Recycling: giving a second life to neoprene wetsuits by repairing them and offering them to surf schools and charities. We also work with various French partners to transform used neoprene into a new product.

Of course we do. Otherwise our eco-responsible approach would have less impact...

You've had a worn wetsuit sitting in your garage for too long. You're about to throw it away.

PLEASE DON'T. Send it to us and you'll have the chance to get a promo code for a new "ONE" wetsuit.

Please contact us at the following email address: [email protected]

Insert the following information with your wetsuit:

- First and last name

- Email address

- time of use of the wetsuit(s).

- your favorite surf spot.

For more information, click here.

We keep them out of landfills and reduce their environmental impact.

We want to develop an economy of use. A passionate surfer looking for performance will need a new wetsuit every year, just like a top-level athlete.

A surfer who doesn't practice all year round and is just starting out doesn't necessarily need a new wetsuit, but a refurbished one.

As a result, we optimize the lifespan of our products and their prices.

We refurbish and recycle wetsuits, regardless of brand or condition.

Your first car, your first phone... were most likely second-hand. So why not buy a second-hand neoprene wetsuit?

If you're just starting out, or don't have the chance to practice often, these wetsuits are the perfect fit to your passion, you can save over 50% on the new purchase price.

They are refurbished by professional French workshops.

Discover them here.